Usability Research for Dell Support Experience
What happens when you validate design choices and gather user feedback on documentation? Discover the insights gained from usability testing that drove content improvements for Dell APEX.
Content Design for Dell APEX Navigator for Multicloud Storage
How can standardizing terminology and introducing context help transform a product's content delivery? Explore how these strategies elevated the user experience in Dell APEX Navigator for Multicloud Storage.
Streamlining Documentation Recommendations for Dell Products
How can consolidating product documentation enhance user satisfaction and streamline content management? See how a unified documentation strategy improved the user experience across Dell’s products.
Implementing a UX Pod Strategy in Dell’s Content Engineering and Experience Design Teams
What impact does integrating content and design teams have on product quality? Find out how the UX pod strategy fostered collaboration and improved both documentation and user experience at Dell.